Terms & Conditions

Terms & Conditions
Last updated: May 2026

Welcome to Olga PMU (“we,” “our,” or “us”).

​

These Terms & Conditions govern your use of this website, including purchases of products, equipment, online courses, educational materials, digital content, and related services.

​

By accessing this website, placing an order, purchasing products, or enrolling in educational programs, you agree to these Terms & Conditions.

​

1. Professional & Educational Use

Our website, products, equipment, educational materials, and online courses are intended for adults and professional audiences only.

Users must be at least 18 years old to purchase products, enroll in educational programs, or use services provided through this website.

Certain products and educational materials may be intended only for trained professionals or individuals currently undergoing professional training in permanent makeup, tattooing, micropigmentation, cosmetic tattooing, or related beauty industry fields.

Customers are solely responsible for ensuring compliance with all applicable:

• local laws,

• licensing requirements,

• health regulations,

• sanitation standards,

• import regulations,

• and professional requirements
  in their own country, state, region, or jurisdiction.

​

2. Educational Disclaimer

All educational materials provided through this website, including but not limited to:

• online courses,

• mini-courses,

• downloadable manuals,

• webinars,

• educational videos,

• demonstrations,

• informational materials,

• and training content,

are intended solely for informational and educational purposes.

Completion of any educational program does not grant a professional license, certification, medical qualification, permit, or legal authorization to perform permanent makeup, tattooing, micropigmentation, cosmetic procedures, medical tattooing, areola restoration, scar camouflage, or any other procedure.

Regulations vary significantly between countries, states, and local jurisdictions.

Students and customers are solely responsible for verifying legal requirements before performing any procedure.

​

3. Orders & Payments

By placing an order, you confirm that:

• all information provided is accurate and complete,

• you are authorized to use the selected payment method,

• you understand and accept these Terms & Conditions.

We reserve the right to:

• refuse or cancel orders,

• limit quantities,

• correct pricing errors,

• discontinue products,

• modify product availability,

• modify specifications,

• update pricing,

• or refuse transactions without prior notice.

Prices may change without notice.

Payments may be processed through third-party providers including but not limited to:

• Wix Payments,

• PayPal,

• Stripe,

• bank transfer services,

• invoice-based payment systems,

• manual payment processing,

• or other payment providers.

Certain payment methods, online checkout features, or automated payment processing options may be temporarily unavailable, limited, delayed, or restricted depending on:

• region,

• technical availability,

• payment provider support,

• platform limitations,

• regulatory requirements,

• or system maintenance.

In some cases, orders may require:

• manual payment confirmation,

• invoice-based payment,

• direct payment arrangements,

• or additional verification before processing.

We reserve the right to:

• manually review transactions,

• decline payments,

• request identity verification,

• delay order processing,

• or modify available payment methods without prior notice.

We are not responsible for:

• temporary payment gateway interruptions,

• banking restrictions,

• declined transactions,

• payment provider limitations,

• regional payment restrictions,

• currency conversion issues,

• or technical problems related to third-party payment systems.

​

4. Appointment Booking, Deposits & Cancellation Policy

Our website may allow clients to book permanent makeup, tattoo, micropigmentation, areola restoration, scar camouflage, and related cosmetic procedures.

Appointment availability, pricing, services, and scheduling options may change without prior notice.

To reserve appointment time, clients may be required to pay a non-refundable booking deposit, typically ranging from approximately 10% to 30% of the procedure cost.

Deposits are intended to:

• secure reserved appointment time,

• compensate scheduling availability,

• cover preparation and administrative costs,

• and reduce last-minute cancellations or missed appointments.

Deposits are applied toward the total cost of the procedure unless otherwise stated.

Clients may request to reschedule or cancel appointments by providing notice at least 3 business days prior to the scheduled appointment date.

Requests submitted less than 3 business days before the appointment, missed appointments, no-shows, late arrivals, same-day cancellations, or failure to appear may result in forfeiture of the booking deposit.

Repeated cancellations, excessive rescheduling, late arrivals, disruptive behavior, or failure to comply with pre-procedure instructions may result in refusal of future appointments or services.

We reserve the right to refuse, reschedule, delay, or cancel appointments at our discretion, including but not limited to:

• health or safety concerns,

• contraindications,

• suspected intoxication,

• inappropriate behavior,

• incomplete consent documentation,

• failure to follow preparation instructions,

• or circumstances beyond our control.

Permanent makeup, tattoo, and micropigmentation procedures involve inherent risks including but not limited to:

• allergic reactions,

• infections,

• pigment migration,

• dissatisfaction with healed results,

• uneven retention,

• skin sensitivity,

• scarring,

• fading,

• or the possible need for future touch-ups.

Individual results may vary significantly depending on:

• skin type,

• age,

• lifestyle,

• medications,

• immune response,

• healing process,

• aftercare compliance,

• and previous procedures.

No specific aesthetic or healed result is guaranteed.

​

5. Digital Products & Online Courses

All digital products, downloadable materials, educational content, online courses, mini-courses, webinars, and video materials are final sale and non-refundable due to the digital nature of the products and immediate access to educational content.

Educational access is provided for individual use only.

Customers may not:

• copy,

• share,

• reproduce,

• redistribute,

• resell,

• record,

• publish,

• upload,

• sublicense,

• or commercially use any educational materials without written permission.

Unauthorized distribution of educational materials may result in:

• termination of access,

• account suspension,

• copyright claims,

• legal action,

• or other enforcement measures.

​

6. Products, Equipment & Final Sale Policy

Due to the professional-use, hygienic, sanitary-sensitive, and contamination-sensitive nature of products sold on this website, all sales are considered final unless otherwise required by applicable law.

No returns, exchanges, or refunds are accepted for:

• permanent makeup machines,

• tattoo machines,

• power supplies,

• pigments,

• needles,

• cartridges,

• sterile products,

• hygienic products,

• sealed products,

• opened products,

• digital products,

• downloadable materials,

• online courses,

• promotional items,

• clearance items,

• sale items,

• or limited-edition products.

This policy applies regardless of whether products have been opened or used.

Customers are responsible for verifying:

• product compatibility,

• voltage requirements,

• local legality,

• licensing restrictions,

• and import eligibility
  before purchasing.

​

7. Manufacturer Warranty

Certain machines, power supplies, and equipment may include a manufacturer warranty.

Warranty coverage is provided solely by the manufacturer unless explicitly stated otherwise.

Manufacturer warranties generally apply only to verified manufacturing defects and do not cover:

• misuse,

• accidental damage,

• liquid exposure,

• drops or impact damage,

• improper handling,

• improper voltage usage,

• unauthorized modifications,

• unauthorized repairs,

• improper maintenance,

• normal wear and tear,

• or failure to follow manufacturer instructions.

Proof of purchase may be required for warranty claims.

​

8. International Shipping, Customs & Returned Packages

Our website operates internationally.

Customers are solely responsible for:

• complying with local import laws,

• customs regulations,

• taxes,

• duties,

• licensing restrictions,

• import permits,

• and any legal requirements applicable in their country or region.

If an order is:

• refused,

• abandoned,

• unclaimed,

• rejected by customs,

• returned by shipping carriers,

• or unable to be delivered due to local regulations, customs issues, licensing restrictions, unpaid import fees, or incorrect shipping information,

all shipping costs, return shipping fees, customs charges, carrier penalties, taxes, duties, and related expenses remain the sole responsibility of the customer.

Original shipping charges are non-refundable.

Returned packages may be subject to additional:

• handling fees,

• customs charges,

• processing fees,

• restocking fees,

• or return shipping expenses.

Due to the professional-use and sanitary-sensitive nature of many products sold on this website, refunds or exchanges may be denied for returned packages even if products are returned by shipping carriers or customs authorities.

Refunds, replacements, exchanges, or store credits are issued solely at our discretion where legally permitted.

​

9. Limitation of Liability

Products, equipment, pigments, machines, power supplies, and educational materials are used entirely at the customer’s own risk.

We are not responsible for:

• misuse of products or equipment,

• improper procedures,

• allergic reactions,

• infections,

• skin complications,

• pigment retention issues,

• dissatisfaction with results,

• licensing issues,

• legal compliance issues,

• customs issues,

• import restrictions,

• shipping delays,

• business interruption,

• loss of income,

• or any indirect, incidental, or consequential damages.

Customers are solely responsible for ensuring safe, sanitary, legal, and professional use of all products and educational materials.

​

10. Product Information

We make reasonable efforts to accurately display product descriptions, specifications, colors, packaging, and images.

However, actual colors, appearance, specifications, packaging, or product details may vary depending on:

• manufacturers,

• screen settings,

• regional product variations,

• production updates,

• or supplier modifications.

We reserve the right to modify product specifications, packaging, pricing, or availability without notice.

​

11. Intellectual Property

All website content, including but not limited to:

• videos,

• course materials,

• manuals,

• text,

• graphics,

• branding,

• logos,

• educational materials,

• downloadable content,

• product photography,

• website design,

• and proprietary techniques,

are protected by copyright and intellectual property laws.

“Sugar Lips” and related educational concepts are proprietary educational materials associated with Olga PMU.

No content may be copied, reproduced, distributed, republished, sold, or commercially used without written permission.

​

12. Third-Party Services

Our website may include links to third-party services, payment providers, social media platforms, educational platforms, or external websites.

We are not responsible for third-party services, websites, policies, availability, or content.

​

13. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Continued use of the website constitutes acceptance of any updated Terms.

​

14. Contact Information

Website: www.olgapmu.com

Email: yakovlevs.pro@gmail.com